In response to the COVID-19 pandemic, Ville de Québec is being proactive and will continue to provide essential municipal services at all times. This includes garbage collection, access to drinking water, snow removal, and emergency services. The city is prepared to deal with this exceptional situation.
In line with measures the Government of Québec has taken, a number of municipal services that are deemed non-essential have been closed.
In addition, some of the city’s hotels, attractions, and events may be closed or cancelled, so check before you go.
If you have any questions about services offered by the city, please contact us.
- Non-emergency services: 311 or 418-641 6311 (Monday to Friday, 8 a.m. to 7 p.m.)
- Emergency services: 911