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Important - January 26 until February 20 - Processing of Payment Notices at the SAAQ

If your driver's license is already suspended, you must not drive, and no vehicle registered under your name must be driven. It is your responsibility to check that the SAAQ has lifted the suspension of your driver's license.

Due to the implementation of new online services, the Société de l’assurance automobile du Québec (SAAQ) will not process fine payment notices digitally between January 26 and February 20. However, the City of Quebec continues to collect payment for tickets online.

To recover the right to drive your vehicle, register it, discard it, transfer its registration, or let someone drive it, you must have your fine payment notice issued by the municipal courthouse and go to one of the services counters of the SAAQ.

People who wish to obtain their fine payment notice in order to present themselves at one of the SAAQ service points must contact the Fine Collector at the municipal court of Quebec at 418 641‑6179.

For any additional information, please contact the SAAQ at 1 800 361‑7620.


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Have you received a ticket? You can pay the fine online if the ticket was issued by the cities of Québec, L’Ancienne-Lorette, or Saint-Augustin-de-Desmaures or by Réseau de transport de la Capitale or Communauté métropolitaine de Québec.

Before you pay online, please allow 24 hours for online payment to be authorized after the ticket is issued.

To pay online, you must have on hand your tickets to pay and a valid credit card issued by Visa or Mastercard.

Please note that you must enable cookies in your Internet browser for online payment to work properly.


Following payment, you must wait 3 business days for your case to be processed by Société d'assurance automobile du Québec (SAAQ). Please note that the online payment form and your transaction must be completed within 30 minutes.

If your license is suspended, you must not drive and no vehicle registered under your name must be driven. You are responsible for ensuring that SAAQ has lifted your license suspension.

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